Privacy Policy

Information We Collect

We collect only the necessary information needed to operate the directory effectively, connect consumers with Puerto Rico Licensed legal professionals, and maintain attorney and firm listings. Specifically:

• Contact and lead information. When you use a contact, lead, or “contact this lawyer” form, we collect the name, email address, and the message or description of the legal matter that you choose to provide. This information is used to relay your inquiry to the legal professional you selected only. The message is not shared with any other legal professional or law firm.
• Lawyer, firm, and account information. If you register as an attorney, legal professional, or law firm, we collect your email address and account credentials, together with the profile information you choose to publish — such as your name, photo, practice areas, languages, business address, phone number, website, biography, and the municipalities you wish to promote based on your contracted service. For licensed attorneys we also collect the RUA number. We do not publish the RUA number. If a person is interested in obtaining the RUA number of any attorney listed, contact the Office of the Secretary, Supreme Court of Puerto Rico.
• Payment information. Paid attorney profiles (paid listings) are processed by our third-party payment processor (Stripe). Card and bank details are entered directly with the payment processor; LAWPR.AI does not collect or store full payment-card numbers on its own servers. We retain limited records of a transaction, such as the plan purchased and its status. It is important that in case you want to make a claim, that you provide us with a copy of your evidence of payment, in case we have no record of such payment.
• Technical and usage information. Like most websites, we and our hosting provider keep basic server logs (for example, IP address, browser/user-agent, requested pages, and timestamps) and basic analytics needed to operate, secure, and improve the website.
• Information published by you. Any information that you choose to publish in your public listing is, by design, visible to anyone who uses the directory. It is the same information that you have provided.

How We Use Information

We use the information described above to:

• Operate the directory and display attorney, firm, location and practice-area listings.
• Relay consumer inquiries and leads only to the legal professional you select. This is an automated process not a manual process. Clients contact legal professionals directly; LAWPR.AI does not screen clients or leads. It is up to the client to select the attorney or law firm of choice. It is up to the attorney and/or law firm to promptly and professionally respond to client inquiries. Clients are free to select the attorneys and law firms that they want to entrust their legal needs to.
• Create, authenticate, and maintain attorney and firm accounts, and let account holders publish and update their listings. We will publish what you provide. Periodically you should verify that the information regarding your listing is current, to include all contact information.
• Process payments for paid listings and keep records of plan status and service level.
• Operate, secure, monitor, debug, and improve the website and its technology.
• Communicate with you about your account, your inquiry, the service or any concern that you may have.
• Comply with applicable laws and respect and enforce our Terms and Conditions.

We do not sell your personal information. We do not sell client leads.

How Information Is Shared

We share information only as needed to run the attorney directory service:

• With the legal professional you contact. The contents of a lead or contact form are relayed directly to the attorney, legal professional, or law firm you selected so they can respond to you. You should verify any legal professional before contracting, as described in the Terms and Conditions. You can also attempt to call or write to the attorney of your choice, if you choose to communicate directly with the attorney or law firm.
• With service providers (processors). We rely on third parties that process information on our behalf, including our payment processor (Stripe), our email/SMTP delivery provider, and our hosting and storage provider. These providers may only use the information to perform services for us.
• For legal and safety reasons. We may disclose information where we believe it is required to comply with the law, respond to lawful requests, protect the rights, property, or safety of LAWPR.AI, our users, or the public, or to investigate or prevent fraud or security violations, as further described in the Terms and Conditions.
• We are not responsible for the privacy practices of third-party websites that you may reach through links on LAWPR.AI; their use is at your own risk, as stated in the Terms and Conditions.
• We make every attempt using the latest AI technology to provide to YOU a means to connect with a Puerto Rico licensed attorney or law firm of your choice.

International Data Transfer and Consent

LAWPR.AI is intended for the Puerto Rico legal services industry market. If you are located outside the United States, you acknowledge that the personal information that you provide to us is being transferred to, stored, processed, and accessed in the place that from time to time LAWPR.AI selects (United States, Europe, etc.). When you submit any personal information to us, you consent to such transfer and all related transfers (for example, to payment processors, data hosting and storage providers, and data analytics service providers). We make no representation that the website or any service is appropriate or available for use outside of the United States of America.

Cookies and Local Storage

We use a small number of cookies and similar browser storage that are necessary for the site to properly function:

• A language-preference cookie that remembers whether you are viewing the site in English or Spanish.
• An authentication cookie that keeps attorney and firm account holders signed in while they manage their listing.
• Cookies or storage strictly necessary for security and the basic operation of the website.

We do not use these cookies to build advertising profiles. Most browsers let you block or delete cookies; if you do, parts of the site (such as staying signed in or keeping your language choice) may not work as expected. This may also affect if a client is trying to contact you directly using our website.

Data Retention

We keep information for as long as it is needed for the purposes described in this Policy. Listing and account information is retained while your account is active. If you ask to close your LAWPR.AI account, we will proceed to close it, but we may retain account information in our database, including for recordkeeping, security, dispute-resolution, and legal-compliance purposes, as stated in the Terms and Conditions. Server logs and similar technical records are kept for a limited period.

We may retain your personal or law firm information as necessary to provide services to you and to carry out the purposes described in this policy. Additionally, we may retain certain information collected from you if retention is reasonably necessary to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or for another business purpose.

Client Contact Information:

It is our policy not to share nor to retain client contact information, unless necessary to maintain our web site. We will not share client contact information, regardless if the client decided to contact you and provided incorrect contact information.

DELIST from LAWPR.AI

Any licensed Puerto Rico attorney can have up to one attorney listing in LAWPR.AI (not paying or paying attorney). Attorney and law firm listings in LAWPR.AI as per the terms and conditions are voluntary and we publish the information that the attorney or law firm provides based on the level of marketing contracted (Free listing, Gold or Platinum) pricing and terms and conditions. We do not add an attorney or law firm unless, the attorney and law firm has voluntarily requested inclusion in the directory. If you choose to delist (eliminate your name and/or your law firm from appearing in LAWPR.AI., even if it is a free listing, we will comply with your request. We will comply as soon as possible. Please allow a reasonable time to comply.

If you wish to DELIST, please send an email to the following address:

Admin@lawpr.ai

Please ensure that your request to DELIST is clearly communicated. We also appreciate if you can also provide a reason for your request, in case it is a misunderstanding that can be easily corrected. Regardless, we will comply with your request to DELIST. Please allow a reasonable amount of time to complete your request. We reserve the right to personally contact you to ensure that YOU actually want to delist. We aim to please. Again, please cooperate with us if we do have to contact you. Thank you in advance for your cooperation with us.

The fact that YOU are no longer a client, attorney or law firm listed in LAWPR.AI, does not change the Terms and Conditions of LAWPR.AI, with respect to the legal relationship between YOU and LAWPR.AI. LAWPR.AI will always retain all its rights, and will enforce all Terms and Conditions as per the current LAWPR.AI website.

Security

We take reasonable measures to protect the information we hold, and Attorney and Law Firms (account holders) are responsible for keeping their login and password confidential. Attorneys and law firms should take steps to ensure communications and information they choose to share with potential clients. Attorney and law firms should verify their listings in LAWPR.AI periodically, to ensure that the information is accurate, current and correct. No method of transmission or storage of electronic data is completely secure. We cannot guarantee absolute security of electronic data. If you become aware of any unauthorized use of your account, please notify us the moment that you become aware.

Your Choices and Rights

You can review and update most of your published listing information directly through your account. If you would like to access, correct, close your account, or delist or simply ask a question about how your information is handled, please contact us using the information below. Your rights are established as per the terms and conditions of this website and as clarified in this privacy policy. If you feel you have different rights than those included in the Terms and Conditions, contact your attorney of choice. We will respond to reasonable request for information. Please allow us a reasonable time to respond. We will also respond to such requests as required by the laws of the Commonwealth of Puerto Rico.

Under Applicable Data Privacy Laws:

You may request, up to two (2) times each year, that we disclose to YOU certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your Bonafide request, we will disclose to you the: (i) categories and specific pieces of personal information that we have collected about you; (ii) categories of sources from which your personal information is collected; (iii) business or commercial purpose for collecting your personal information; (iv) categories of personal information that we disclosed for a business purpose; (v) categories of personal information that we sold or shared about you; (vi) categories of third-parties with whom we have disclosed your personal information; and (vii) business or commercial purpose for selling or sharing your personal information.

Subject to certain exceptions you may request up to two (2) times per year that we delete personal information that we collected from you. Please allow a reasonable amount of time for processing.

You will be asked to provide certain identifying information, such as your name, email, and residency. You will also be asked to validate your request by clicking a validation link in an email that will be sent to the email address you provided. While processing your request, we may ask you to provide further verifying documentation, such as proof of residency and identity. We will only use personal information provided in a request to verify the requestor’s identity or authority to make the request.

Your request must: (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or that you have authority to make the request; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

WE WILL VERIFY YOUR REQUEST FOR INFORMATION. We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. You have no standing to request information that does not pertain directly to YOU and we will not honor such a request.

We may also deny your deletion request if retaining the information is necessary for us or our service providers to:

• complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• prevent, detect and investigate security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• debug products to identify and repair errors that impair existing intended functionality.
• exercise free speech, ensure the right of another consumer, attorney or Law Firm to exercise their free speech rights, or exercise another right provided for by law.
• Comply with any applicable Puerto Rico State Privacy Law.
• enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• comply with a legal obligation.
• make other internal and lawful uses of that information that are compatible with the context in which you provided it.

CONSUMERS: LICENSED PUERTO RICO ATTORNEYS; ATTORNEY – CLIENT RELATIONSHIP; STATUTE OF LIMITATIONS:

LICENSED PUERTO RICO ATTORNEYS. The purpose of LAWPR.AI is to provide YOU with a list of Attorneys and Law Firms that practice law in a legal specialty area that YOU may need in the location that you may need. That is the extent and purpose of the LAWPR.AI. LAWPR.AI provides the information to YOU. It is up to YOU to decide the attorney and or law firm that you want to interview and hire. YOU should contact an attorney or law firm of your choice as soon as possible, since YOU have NO GUARANTEE that the attorney or law firm is going to be willing to work with you. A delay in contacting an attorney or law firm may have a negative effect on your legal rights and on a legal outcome.

ATTORNEY CLIENT RELATIONSHIP: NO LEGAL RELATIONSHIP. When initially contacting an attorney or law firm, either via LAWPR.AI or directly, the best practice is to provide basic information to the attorney or law firm, in order to explain your legal needs and for them to determine if they can provide legal assistance or not. You should never share highly sensitive details beyond what is needed to basically describe the legal matter and entities involved. Sensitive information can be shared with the Attorney or Law firm of your choice after YOU both agree to work together. At this moment is when an ATTORNEY CLIENT relationship is created. Again, the fact that YOU contact an attorney or law firm, this act alone DOES NOT create any ATTORNEY CLIENT relationship.

Your Right to Correct Inaccurate Information

Before we publish your voluntary profile, we make reasonable efforts to ensure that the information that we will be promoting in LAWPR.AI is accurate.

You have the right to request that we correct any inaccurate personal information about YOU, taking into account the nature of the personal information and the purposes of processing your personal information, the terms and conditions and the level of marketing services that you have contracted, if any.

Once we receive and verify your consumer request, we will use commercially reasonable efforts to correct (and direct our service providers to correct) inaccurate information from our records, unless it is impossible or involves a disproportionate effort.

We will not discriminate against you for exercising any of your rights under Applicable Data Privacy Laws. Accordingly, and unless permitted by the Applicable Data Privacy Laws, we will not:

• deny you goods or services;
• charge you different prices or rates for goods or services, including through the use of discounts or by imposing penalties unless the level of service you are requesting mandates the payment by YOU of a different price;
• provide you a different level or quality of goods or services; or
• suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However if we feel that the level of service requested does not match with your current level of service, we will suggest a change. We may charge a different price or rate or provide a different level of service if the difference is reasonably related to the value provided by your personal information.

Children’s Privacy

LAWPR.AI is intended for adults seeking or providing legal services and is not directed to children. We do not knowingly collect personal information from children. The Terms and Conditions also prohibit publishing content that depicts minor children.

We do not sell or share the personal information of consumers that we know are minors under 16 years of age without affirmative authorization as required under Applicable Data Privacy Laws.

Bonafide Clients

Since we do not pre screen messages that you will receive, nor customers that may directly contact you or your law firm, please verify each instance a client contacts you to ensure it is a Bonafide, potential client.

Changes to This Privacy Policy

We may revise or modify this Privacy Policy from time to time. When we do, we will update the “Effective” date below. Your continued use of LAWPR.AI after a change means that you accept the updated Policy and the Terms and Conditions.

English Version of This Policy

The English language version of this Privacy Policy predominates in case of inaccuracies or wrong translations between English and other language versions.

Contact Us

If you have questions about this Privacy Policy or about how your information is handled, you can reach us at Admin@lawpr.ai. The best time to reach us is during normal business hours, Monday to Friday, EST. We will do our best to respond promptly to all requests. Please allow us time to respond to your request.

We will only respond to request made by YOU. Communications that are sent by us are indicated as being from us or one of our account or support specialists. Either type of communication may be “real time” communications or communications triggered automatically upon the occurrence of certain events or dates, such as appointment reminders. Email communications received from users and our administrative announcements are often transactional or relationship messages, such as appointment requests, reminders, and cancellations. You may not be able to opt-out of receiving certain email messages, although our services may provide a means to modify the frequency of receiving them.

Our mission is to provide the best attorney directory available in Puerto Rico. Second to none! Thank you for your support!